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Description of CRM

The specific nature and tempo of the work carried out by Word Perfect Translations means that every week our staff and translators handle huge volumes of documents in various formats and on diverse themes as part of different projects.

It is vital to have a reliable system of central control in order to ensure the proper management of all these various sorts of documents – from digital texts to graphic designs and translation memory type files- all from numerous databases and client portfolios.

What is Word Perfect Translation’s C.R.M.?
Word Perfect Translation’s C.R.M. is a modern, easy-to-use system to help manage projects that was tailor-made for our company. This corporate product is a resourceful tool for the collection, processing, checking, and analysis of projects and for the compilation of project data. In practice it has proven to be an invaluable means of centralised control and monitoring.

Clients of Word Perfect Translations and our project-managers alike require a simple and effective way of keeping track of ongoing projects.

The C.R.M. system ensures that your terminology is consistent across all languages and allows you to control from one virtual work place the database of files that you have sent to be translated. This makes it so much easier to search for and control your files and glossary.

One particular feature of Word Perfect Translation’s C.R.M. is that it is completely geared towards the client’s convenience and comfort: your project is given an individual code, which allows you to freely monitor the progress of the project and the rates and costs involved.

All the project files are saved in one reliable, protected and centralised database. You can be sure that accessing this database is not complicated – it is specifically designed to be user-friendly and is presented in the system interface.
It has an automated search option which filters our professional translators according to the criteria of the job – language pairs, subject area, etc. This not only speeds up the process of finding the most appropriately qualified and experienced translator for that particular project. Accurately matching the most suitable translator to the job cuts down the paper work and optimises the project costs.

Word Perfect Translation’s C.R.M. system allows you to control your expenditure and see how much you save! When ordering the translation and localisation of material at Word Perfect Translations you will be able to track your project at every step of its realisation.

 

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Russia,

Moscow,
prospect Mira, 36


T: +7 (495) 580-73-73
F: +7 (495) 961-20-53
M: +7 (903) 965-00-30
E: office@wp-translations.ru
W: www.wp-translations.ru
Ireland

Dublin 7
22 Upper Ormond Quay

T: +353 (0)1 891 3100
F: +353 (0)1 874 8032
M: +353 (0)86 8631337
E: translations@wordperfect.ie
W: www.wordperfect.ie
Kazakhstan

Almaty
Office 611, 105 Dostyk Avenue

T: +7 (727) 258 81 20
F: +7 (727) 258 41 80
M: +7 (701) 943 89 63
E: manager@wp-translations.com
W: www.wp-translations.kz
the 2007 Ernst & Young enterprenur of the year
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